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VISIT PREPARATION & FAQs

Limitations to house calls.

  • Arizona Veterinary Ambulance mobile vet clinic provides service to the Tucson and Surrounding Areas. We do not provide services outside of the zip codes listed in our five house call fee zones.

  • Free parking must be available for a 26-foot vehicle outside of your home.

  • All roads to your home must be paved—no dirt roads as our truck has very low clearance and we have medical equipment on board that cannot withstand the vibrations caused by a dirt road.

  • Vertical clearance of 12-feet required—no low arch​ways, bridges, or tree branches on the way to your home.

  • If your home falls under one or more of the limitations, Arizona Veterinary Ambulance mobile vet clinic can meet you and your pet at an area nearby with paved roads and available parking​. We may need your help finding an alternative spot near your home.

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Time frame. Our goal is to be on time for every appointment, however, the circumstances of travel and home care can be unpredictable! Please allow a window of time for our arrival and the completion of your pet’s appointment. We will do our best to keep you updated on our expected arrival time.

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Arrival. As part of our Fear Free Protocol, we do not knock on doors or ring doorbells. Keep you phone with you for appointment day communication with us!​

 

Keep your pets close by. Cats, especially, tend to run and hide once someone new enters the house. If you are unable to get your cat into a carrier prior to your appointment, please place your cat in a bathroom or closet space with the door closed (no rooms with beds or furniture cats can hide under). If you have more than one cat scheduled for an appointment, please place them in separate spaces. Click here to learn how to teach your cats to love their carriers!

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Hungry is good. Do not feed your pets before their appointments. Our Fear Free Certified team will be handing out many small but delicious treats (if medically appropriate) throughout the visit to welcome your pet, distract from procedures, and reward for cooperation. We have plenty of tasty treats, but feel free to bring your pet’s favorite treats broken up into 50 to 100 half-a-pea-size pieces. Even your pet’s canned food might do the trick.

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Preanesthetic fasting. Please prepare your pet by removing their food 8 hours before their scheduled surgical or dental procedure. Allow your pet to have continued access to fresh drinking water.

Cat in Basket
FAQs

Do you offer payment plans?

  • No. Payment is due at the time of services. You may pay with cash, check, credit card, Care Credit, or ScratchPay.

  • Pet insurance is welcome. We do not have partnerships with pet insurance companies, nor do we recommend one over another.

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Agile Pet Insurance -- ASPCA Pet Health Insurance -- Bivvy -- Embrace Pet Insurance -- Farmers’ Pet Insurance -- Figo Pet Insurance -- Geico Pet Insurance -- HealthyPaws Pet Insurance -- Lemonade Pet Insurance -- Nationwide Pet Insurance -- Petplan Pet Insurance -- Pets Best Pet Health Insurance -- Progressive Pet Insurance -- Prudent Pet Insurance -- Pumpkin Pet Insurance -- Trupanion -- Trusted Pals                                                       

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Do you actually come to my house?

  • In most cases, we will park the Arizona Veterinary Ambulance mobile vet clinic in front of your home or very nearby.

  • Our goal is to be convenient to you. If you have several pets, they can be scheduled together, saving you the hassle of transporting your fur family.

 

Do I need to be at home during my pet’s appointment?

  • Yes. You can relax or work in your own home while your pet’s procedure is performed in our mobile vet clinic.

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Will you need to come into my home?

  • We do not need to enter your home. It is important that you and your pet are comfortable during your pet’s appointment. Our mobile vet clinic is designed for your pet’s veterinary care, however, we are able to come into your home for examination and care that can be performed outside of the mobile vet clinic. Surgeries, dental cleanings, x-rays, and other procedures that require sedation and/or anesthesia must be performed in our mobile vet clinic.

 

Which services do you offer?

 

Will I be able to get my pet’s prescriptions and food from Arizona Veterinary Ambulance?

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Which areas do you serve?

  • We only serve the following zip codes (listed in numerical order) in Tucson and surrounding areas.

    • 85614, 85622, 85629, 85641, 85653 East of Pump Station Rd, 85654, 85658, 85701, 85704, 85705, 85706, 85707 (must meet off base), 85708 (must meet off base), 85710, 85711, 85712, 85713, 85714, 85715, 85716, 85718, 85719, 85723, 85724, 85726, 85730, 85735 East of Three Points, 85737, 85739, 85741, 85742, 85743, 85745, 85746, 85747, 85748, 85749, 85750, 85755, 85756, 85757

      • Avra Valley, Casas Adobes, Catalina, Catalina Foothills, Continental, Corona de Tucson, Drexel Heights, Drexel-Alvernon, Flowing Wells, Green Valley, Littletown, Madera Canyon, Marana, Nelson, Oracle Junction, Oro Valley, Picture Rocks, Red Rock, Rillito, Saddlebrooke, Sahuarita, Santa Rita Foothills, South Tucson, Summit, Tanque Verde, Three Points, Tortolita, Tucson, Tucson Estates, Vail, Valencia West

  • See our House Call Fees for your zip code.​

    • Only one house call fee is charged per trip to your house (eg, if you had 3 pets scheduled in the same time block, only 1 house call fee would be charged per visit).

 

Will you be able to see my pet right away?

 

Will I still need to visit a veterinary hospital for some of my pet's regular care?

 

I’m a new pet owner, what do I need to do for my pet?

  • If you recently welcomed a new pet into your home, congratulations on the new addition! Young or old, we would like to meet your new pets soon after you adopt them into your family. This first examination is a great time to talk about your pet’s training, nutrition, safety, and health maintenance.

 

I'm happy to bring my pet to you. Is that possible?

  • If your home is outside of our service area or if you would like to meet us in one of our zones that has a lower trip fee, we can arrange to meet you and your pet. There will still be a house call fee associated with all appointments.

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